Westland Car Care Towing

Reviews about Westland Car Care Towing

• Askia Allison

  Jun, 07 2018
  ★ ☆ ☆ ☆ ☆
  As a business owner and retired police detective my experience with tow companies has been vast. By far this was the most unprofessional company I have ever dealt with. Through AAA this company was referred, the driver arrived, I greeted him & he never spoke back. Upon him exiting the vehicle I advised him that two of the tires were completely flat and needed air before putting them on the flat bed (to save me the rim damage) & to accommodate easier movement once the vehicle was dropped off at the shop, he refused. Instead of taking the few seconds to simply add air, he decided to be rude & unprofessional. I explained that the shop he was taking the vehicle to had no lot parking and only access off a busy street & by arriving with air in the tire the mechanics could easily move the vehicle into the garage. His response, "it's a shop right"? "They can put air in the tire". I explained I want air in the tire to also avoid rim damage as you pull it on the bed & set it down, he again refused & was dismissed. Good people stop spending money with companies that don't appreciate your business, or have an inability to accommodate a more than reasonable request. Via, AAA this tow company may never have our business again.

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